Returning Form

Warranty Return Authorisation Number - WRAN

First Name (required)

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BlackBerry Smartphone

BlackBerry Accessory

BlackBerry Car Kit

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Warranty Return Status – BlackBerry Smartphones

The BlackBerry Smartphone does not power up - I have checked the battery and plugged it into a wall socket for more than 20 minutes and nothing occurs

The BlackBerry Smartphone does power up but it does not seem to function correctly

• Please refer to the section Warranty Return on Costumer Care page

My battery is less than 3 months old and only lasts a few hours

The BlackBerry works but it won’t synchronise with my Computer

• Please refer to the section Tech Support on Costumer Care page

My BlackBerry keeps dropping out

• Please refer to the section Tech Support on Costumer Care page

Other

Send your items back to us

• Once your have completed the form, please return your items with your CASE NUMBER to;
• BlackBerry Returns: 4, 9-11 Chaplin Drive, Lane Cove West NSW 2066
  

Explanation

Warranty Return Status – BlackBerry Accessory

My BlackBerry Accessory has broken and I believe it is due to a manufacturing fault

I can’t get my BlackBerry Accessory to work and I believe it may be faulty

Explanation

Other

Explanation

Warranty Return Status – BlackBerry Car Kit

My BlackBerry Car Kit has never worked since it was installed and I believe it is due to a manufacturing fault

My BlackBerry Car Kit has stopped working and I believe the equipment maybe faulty

Explanation

Other

Explanation

Verification Word

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